Focus Groups: A Step-By-Step Guide (3rd Edition)

Gloria E. Bader, Catherine A. Rossi

Тип продукции:

Год выхода: 0 г.

Производитель/Издатель:

Наличие: Отгружается в течение трех недель

For those who want to listen and learn from employees and customer groups within an organization, using group interviews, this is a basic guide. It provides sample agendas, checklists, and a case study. Roles and tasks of all those responsible for conducting focus groups are described. A new chapter on the use of the Internet and technology is included in the 2002 edition.